Why does my dishwasher not use the soap? Your dishwasher’s spray arms have holes in them to release water into the tub. If these holes are clogged, enough water may not be released into the tub. In this case, the detergent inside the dispenser won’t dissolve completely and dishes won’t be rinsed properly. Check the spray arm holes to see if they’re clogged.
Why is my dishwasher not using the pod? The Dispenser Door Is Blocked
If the dispenser door (which the tablet sits in) is blocked, the tablet won’t be released. If water can’t reach the tablet, it won’t dissolve. The most likely culprit in this situation is how each shelf is stacked within your dishwasher. Make sure not to stuff it too full!
How do I fix my dishwasher not dissolving soap?
Can you just throw a pod in the dishwasher? Don’t just toss a tablet or pod into the dishwasher.
Don’t just throw it in there. Instead, dishwasher tablets or pods must be placed in the detergent dispenser compartment. If the tablet is placed directly in the unit, it’ll dissolve before the wash cycle even begins.